To accomplish this, we:

• Use our quality management system to ensure conformity in all we do.
• Deliver products and services that exceed our customers’ expectations.
• Comply with all relevant statutory and regulatory requirements.
• Measure performance to our objectives.
• Capture stakeholder and client feedback.
• Select and monitor suppliers and business partners.
• Hold management reviews.
• Solve our customers problems creatively.
• Use a risk-based approach to manage change.